Terms of Service

These Terms of Use govern your access to and use of the services provided by RefundPro Funds. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services. RefundPro Funds is committed to helping individuals and businesses recover funds, resolve financial disputes, and manage banking-related issues. Our services include banking support, chargeback recovery, scam recovery, financial dispute resolution (FDR), debt payment services (DPS), and loan facilitation.

1. Services Provided

RefundPro Funds offers a range of services designed to assist with financial recovery and resolution, including:

  • Banking Services: Assistance with banking-related issues, account management, and payment processing.
  • Chargeback Recovery: Helping clients recover funds from chargeback disputes involving unauthorized or disputed transactions.
  • Scam Recovery: Providing support for clients who have been victims of scams or fraudulent transactions to recover lost funds.
  • Refund Services: Assisting in the recovery of funds through formal refund processes from merchants, financial institutions, or other service providers.
  • Financial Dispute Resolution (FDR): Mediation services aimed at resolving financial disputes between clients and financial institutions or service providers.
  • Debt Payment Services (DPS): Helping clients manage debt repayment or restructure debt obligations.
  • Loan Assistance: Offering guidance and support in applying for, managing, and repaying personal or business loans.

2. Use of Our Services

By using RefundPro Funds’ services, you agree to:

  • Eligibility: You must be at least 18 years of age or have the legal capacity to enter into binding contracts in your jurisdiction.
  • Accurate Information: You must provide truthful, accurate, and complete information regarding the services you require, including any documentation requested to process chargeback claims, scam recovery, refunds, or loan applications.
  • Cooperation: You agree to cooperate with RefundPro Funds and promptly provide any information, documents, or instructions necessary to facilitate the successful processing of your case.
  • Legal Compliance: You agree to comply with all applicable laws, regulations, and legal requirements in your jurisdiction.

3. Fees for Services

RefundPro Funds is committed to transparency regarding our fees. Fees for chargeback, scam recovery, and refund services are determined based on the complexity of the case, the amount involved, and the resources required to process your request.

Chargeback Recovery Fees

  • Chargeback fees are based on the difficulty of the case and the value of the transaction. Simple cases may incur a lower fee, while complex cases involving legal intervention or multiple parties may incur a higher fee.
  • We will inform you of the applicable chargeback fees before or after any service is provided, and you will have the opportunity to approve the fees before proceeding.

Scam Recovery Fees

  • Scam recovery fees are determined based on the complexity of the fraud case and the resources required to investigate and recover lost funds.
  • You will be informed of the applicable fees before we begin any work on scam recovery services. If funds cannot be recovered, we will not charge fees unless otherwise agreed in advance.

Refund Services Fees

  • Refund recovery fees depend on the complexity and size of the refund request. The fee may vary based on whether negotiations are required with third parties such as merchants or banks.
  • We will disclose all fees associated with refund services before we begin processing your request.

RefundPro Funds reserves the right to update or change our fee structure at any time. Any updates to our fees will be communicated to you in advance.

4. Client Responsibilities

As a client, you have the following responsibilities:

  • Provide Complete and Accurate Information: You must provide full, accurate, and truthful information related to your banking, chargeback, scam, refund, or loan requests. Failure to do so may result in delays or failure to resolve your case.
  • Submit Required Documentation: For chargebacks, scam recovery, refunds, and other services, you may be required to provide documents such as transaction details, bank statements, receipts, or any correspondence related to the issue at hand.
  • Timely Communication: You agree to respond promptly to any requests for information or clarification related to your case.
  • Payment of Fees: You agree to pay all fees for the services provided in accordance with the payment terms. Failure to pay fees when due may result in delays or suspension of services.

5. Privacy and Data Protection

RefundPro Funds is committed to protecting your personal and financial information. We collect, store, and process your data in accordance with applicable privacy and data protection laws, including, where applicable, the General Data Protection Regulation (GDPR) and other relevant regulations.

For more information about how we handle your personal data, please review our Privacy Policy, which explains how we collect, use, and protect your information.

By using our services, you consent to the collection and use of your data as described in our Privacy Policy.

6. Dispute Resolution

RefundPro Funds aims to provide high-quality services and resolve any issues in a fair and timely manner. If you have any concerns or disputes regarding our services, we encourage you to contact us directly at contact@refundprofunds.com. We will work with you to address your concerns.

If a dispute cannot be resolved through direct communication, we may seek to resolve the issue through:

  • Mediation: Engaging an independent third-party mediator to assist in resolving the dispute amicably.
  • Arbitration: If mediation is unsuccessful, we may pursue arbitration as the final step to resolve the dispute.

RefundPro Funds aims to handle disputes professionally and expeditiously to maintain a positive relationship with our clients.

7. Intellectual Property

All content, trademarks, logos, and intellectual property associated with RefundPro Funds, including but not limited to website design, text, graphics, and software, are owned by RefundPro Funds or its licensors. You may not copy, reproduce, or use any of our intellectual property without our prior written consent.

8. Limitation of Liability

RefundPro Funds will make reasonable efforts to provide the services you request. However, we cannot guarantee a successful outcome in all cases. We are not responsible for the following:

  • The failure to recover funds in chargeback, scam recovery, or refund cases.
  • Losses, damages, or other liabilities that arise due to delays in services, lack of cooperation from third parties (such as banks or merchants), or failure to provide required information in a timely manner.
  • Any indirect, incidental, or consequential damages resulting from the use or inability to use our services.

RefundPro Funds’ total liability for any claim arising out of or relating to these Terms will not exceed the fees you paid for the service in question.

9. Changes to Terms of Use

RefundPro Funds reserves the right to modify or update these Terms of Use at any time. Any material changes to these Terms will be communicated to you via email or other means of communication. The updated Terms will be posted on our website with a revised "Effective Date." Continued use of our services after such changes indicates your acceptance of the updated Terms.

10. Termination

RefundPro Funds reserves the right to terminate or suspend your access to our services at our discretion, with or without cause, and with or without notice. If you violate these Terms, we may suspend or terminate your access to our services immediately. In the event of termination, you remain responsible for any fees incurred prior to termination.

11. Governing Law

These Terms of Use will be governed by and construed in accordance with the laws of [insert jurisdiction], without regard to its conflict of law principles. Any legal action or proceeding under these Terms will be brought exclusively in the courts of [insert jurisdiction].

12. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Use, or if you need assistance with our services, please contact us contact@refundprofunds.com